questions?

Everything you want to know.

Which board suits me?

If you cook every day, the cutting board (45 x 36 x 3 cm) is your board: roomy enough for vegetables, meat and bread. If you chop a lot or work with large cuts of meat, choose the butcher block (40 x 40 x 6 cm): twice as thick, heavy and rock steady. If you want to keep juice and moisture on the board, or you are looking for a gift, the luxury cutting board with juice groove is the finest choice. Still not sure? Use the board finder on the Boards page.

Try the board finder →
How do I care for my wooden cutting board?

After use, wash it briefly with warm water and a little washing-up liquid, dry it straight away and leave it to dry upright. Twice a month, give it 20 ml of TheWootz board oil: rub it in thinly with a cloth and let it soak in, five minutes' work. If the wood feels dry or turns dull, do it a little more often. A thin layer of beeswax afterwards seals the wood further. Never in the dishwasher and never left to soak.

Read the care guide →
Where are TheWootz boards made?

In a social workshop in Friesland, where people who struggle to find work learn a trade. Every board is made by hand from solid beech wood: no assembly line, one craftsman per board. The engraving is done there too.

Cutting boards from the Netherlands →
What is the difference between a cutting board and a butcher block?

The cutting board is 3 cm thick and made for everyday cutting. The butcher block is 6 cm of solid beech wood: it sits heavy and stable on the worktop and stays flat, even for heavy chopping on bone. Both are made from the same beech wood, which is strong and kind to your knives.

Buying a butcher block: what to look for →
Can my board go in the dishwasher?

No. Water and heat are the fastest way to crack or warp a wooden board. Washing it briefly by hand and drying it straight away is enough, and never leave it in the washing-up water.

How to care for your board →
Can I use olive oil on my wooden cutting board?

Preferably not. Olive oil and other oils from the kitchen cupboard are thicker, soak into the wood less well and have a smell and taste of their own. Grapeseed oil is thin, odourless and food safe. That is why TheWootz care oil is 100% grapeseed oil.

See our grapeseed oil →
What is the difference between oil and beeswax?

Oil soaks into the wood and feeds it from within, so it does not dry out or crack. Beeswax stays on the surface and closes the pores, so moisture soaks in less easily and the board has a lovely shine. For the best result: oil first, then a thin layer of wax. That is why the care duo exists.

Choose your care →
How long does a bottle of oil last?

At 20 ml per treatment and two treatments a month, a 250 ml bottle lasts about six months and a 500 ml bottle about a year. A 20 ml bottle is exactly one treatment: handy to try, or to give away.

Work it out with the oil calculator →
Can I get oil on subscription?

Yes. You can subscribe to the single bottles of grapeseed oil from 20 to 500 ml: you get 5% off every delivery and the oil arrives automatically at the rhythm that goes with the bottle: 20 and 40 ml every month, 100 ml every two months, 200 and 250 ml every four months and 500 ml every six months. You can pause or cancel your subscription at any time in your account. Not sure about the size? Use the oil calculator: it works out how much oil you use per month.

Work out how much oil you need →
How do I get scratches out of my board?

Knife marks are part of a board that gets used. Sand deeper scratches away lightly with fine sandpaper, always along the grain. Wipe off the dust, oil it generously and leave it to soak in for 4 hours: your board is as good as new.

More tips in the care guide →
What does shipping cost?

Shipping to the Netherlands and Belgium is free from 25 euros. If you order for less, you pay 2,99 euros shipping. A board costs more than 25 euros, so we always ship it free of charge.

How quickly is my order delivered?

If you order before 3 pm on a weekday, your order goes out in the post the same day. In the Netherlands and Belgium you usually have it within 1 to 2 working days. If you order later or at the weekend, we send it on the next working day.

Do you deliver to Belgium?

Yes. Just like in the Netherlands, shipping to Belgium is free from 25 euros; below that you pay 2,99 euros. We also ship to the other EU countries; you'll see the shipping costs and delivery time at checkout.

Can I return my order?

Yes, you have 14 days to change your mind from the day you receive your order. Let us know, send the product back unused and undamaged in its original packaging, and you get your money back. The cost of returning it is yours.

How can I pay?

With iDEAL, Bancontact, Visa, Mastercard, Maestro, American Express, Apple Pay and Google Pay. Business orders can be paid by invoice.

Is every board really different?

Yes. Every tree has its own grain, colour and figure. Your board is literally unique. That is not a flaw, that is the story.

Browse the boards →
Can my logo or name go on the board?

Yes. Text, a logo or an illustration: anything can be engraved. It is branded in, not printed, so it does not wash off. Engraving is possible from 25 pieces, or from 10 if the TheWootz logo stays on the front and your engraving goes on the back. Price on request. Send your design through the Engraving page.

Try the engraving on your board →
How are your reviews collected?

Every customer of our shop can write a review on Trustpilot after an order. On the site we show a selection of them; all reviews, including the less positive ones, are on Trustpilot. We also sell through bol.com. With our products we show the average score customers gave there, with a link to their reviews on bol.com. At the bottom of the site you see the average of bol.com and Trustpilot combined. We never give a discount or a gift in exchange for a review.

Read all reviews on Trustpilot →
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We answer ourselves, no call centre. Two brothers and a workshop.

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